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Creative media consultation

$75.00

Creative media consultation

Creative media consultation

$75.00

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Digital Entertainment & Creative Media Production. A young remote team making stories worth watching, hearing and remembering.

Index

WORK
STUDIO
STORY
PROCESS
REVIEWS
CONTACT

Reach the House

info@everlumehouse.com
+1 (484) 885-1717
220 4th St, Rawlins, WY 82301

© Everlume House LLC — Remote Creative Production

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Legal

Privacy Policy

Effective Date: 2026 | Everlume House LLC, 220 4th St, Rawlins, WY 82301, USA | info@everlumehouse.com

1. Information We Collect

We collect information you voluntarily provide when you contact us, request a quote, or engage our services. This may include your name, email address, phone number, company name, project details, and payment information processed securely through our payment processor.

We also automatically collect certain technical data when you visit our website, including IP address, browser type, pages visited, and referring URLs through standard web analytics tools.

2. How We Use Your Information

To provide, manage, and deliver digital entertainment and creative media production services
To communicate with you about projects, deliverables, and invoices
To send administrative and service-related communications
To improve our website and service offerings
To comply with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers (e.g., cloud storage, payment processors, project management tools) solely to deliver our services. These providers are contractually required to maintain confidentiality.

4. Data Retention

We retain client data for as long as necessary to fulfill contractual obligations and comply with applicable legal requirements, typically no longer than 5 years after project completion.

5. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at info@everlumehouse.com.

6. Cookies

Our website uses essential cookies to ensure proper functionality. We do not use third-party advertising cookies. You may disable cookies in your browser settings; however, this may affect site functionality.

7. Security

We implement industry-standard technical and organizational measures to protect your data from unauthorized access, loss, or disclosure.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised effective date.

10. Contact

For privacy-related inquiries, contact us at info@everlumehouse.com.

Terms of Service

Effective Date: 2026 | Everlume House LLC, 220 4th St, Rawlins, WY 82301, USA | info@everlumehouse.com

1. Acceptance of Terms

By engaging Everlume House LLC for any service or accessing our website, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Services

Everlume House LLC provides digital entertainment and creative media production services, including but not limited to:

Digital entertainment content production
Video and short-form media production
Podcast production and audio content
Scriptwriting and creative concept development
Social media entertainment content
Digital storytelling and multimedia editing
Content planning, development & creative media consulting

All services are delivered remotely in digital format. Specific deliverables, timelines, and pricing are agreed upon in individual project agreements or statements of work.

3. Project Agreements

Each engagement is governed by a separate project agreement or proposal signed by both parties. In the event of a conflict between these Terms and a project agreement, the project agreement shall prevail.

4. Payment

Payment terms are specified in each project proposal. A deposit (typically 50%) may be required before work begins. Final payment is due upon delivery of final files. Late payments may incur a 1.5% monthly fee.

5. Intellectual Property

Upon receipt of full payment, the client receives a non-exclusive or exclusive license (as agreed in writing) to use the delivered content. Everlume House LLC retains the right to display the work in its portfolio unless the client requests otherwise in writing.

All preliminary work, concepts, and rejected drafts remain the property of Everlume House LLC.

6. Revisions

The number of revision rounds is specified per project. Additional revisions beyond the agreed scope will be billed at our standard hourly rate.

7. Client Responsibilities

The client is responsible for providing accurate project briefs, timely feedback, and any required assets (logos, footage, brand guidelines, etc.). Delays caused by the client may affect delivery timelines.

8. Confidentiality

Both parties agree to keep project details confidential unless otherwise agreed in writing.

9. Limitation of Liability

Everlume House LLC's liability is limited to the total amount paid for the specific project. We are not liable for indirect, incidental, or consequential damages.

10. Termination

Either party may terminate a project with 14 days written notice. Work completed up to the termination date will be billed proportionally. Deposits are non-refundable unless Everlume House LLC fails to begin work.

11. Governing Law

These Terms are governed by the laws of the State of Wyoming, USA.

12. Changes

We reserve the right to update these Terms at any time. Continued use of our services after changes constitutes acceptance.

Refund Policy

Effective Date: 2026 | Everlume House LLC, 220 4th St, Rawlins, WY 82301, USA | info@everlumehouse.com

1. Nature of Services

Everlume House LLC provides custom digital creative services. Because our work is tailored specifically to each client's needs and involves significant creative labor, refunds are handled on a case-by-case basis.

2. Deposits

All deposits paid prior to project commencement are non-refundable. Deposits secure your project slot and cover initial research, planning, and creative development time.

3. Milestone Payments

Payments made for completed project milestones are non-refundable once the milestone deliverable has been approved by the client.

4. Cancellation Before Work Begins

If a project is cancelled before any work has commenced and no deposit has been processed, no charge will be applied.

5. Cancellation After Work Has Begun

If the client cancels after work has begun, the client will be billed for all work completed up to the cancellation date at our standard rates. Any amount already paid that exceeds the value of work completed may be refunded at our discretion.

6. Quality Disputes

If you believe a deliverable does not meet the agreed-upon scope or quality standards, you must notify us in writing within 7 business days of delivery. We will work in good faith to resolve the issue through revisions. Refunds for quality disputes are only considered if we are unable to deliver work that meets the agreed specifications after a reasonable number of revision attempts.

7. Digital Deliverables

Once digital files have been delivered and accessed or downloaded by the client, refunds are not available unless a quality dispute is raised as described above.

8. How to Request a Refund

To submit a refund request, contact us at info@everlumehouse.com with your project details and reason for the request. We will respond within 5 business days.

9. Processing

Approved refunds will be processed to the original payment method within 10 business days.

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